Winterseason 2025/2026
Kappl - See
Ischgl
Galtür
Useful Info and Conditions
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Reservations
Bookings and reservations are only valid in written form.
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Booking Conditions
Cancellations can only be accepted in written form. The Austrian hotel business contract conditions apply. We recommend getting a travel cancellation insurance. For all important details consult the follwoing document: Infosheet for European travel cancellation insurance - Hotel Storno Plus".
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Down Payments
For a fixed Reservation we requre a down payment.
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Check-In and Check-Out
The apartments are ready for you on the day of arrival at 3:00pm. On the day of departure you can use your apartment up to 9:30am so we can ready it for the next guests. Should you be unable to arrive before 6:00pm, we ask that you contact us via phone call. For check in a valid passport or ID are required.
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Delayed Arrival / Premature Departure
We ask you to understand that in both cases a refund of your missed time here will not be possible.
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Payment
Please make sure to pay on the day of arrival and make note that only cash payment can be accepted.
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Internet
Free Wifi is availible in the whole house.
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Smoking Policy
We are a strict no-smoking facility.
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Parking
Parking spaces are provided in front of the house.
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Pets
Please understand that we can not shelter your pets at our hotel.
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Anti Allergic Beds and Cribs
When informed we can of course provide anti allergic beds as well as cribs for babies and toddlers.
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AGBH
The Austrian hotel business contract conditions apply to your stay with us.
Cancelation conditions
We are very happy to welcome you!
.... and if something comes in between?
With us the AGBH (general terms and conditions for the hotel industry) apply.
You can book now and cancel free of charge up to 60 days before arrivel!
- Up to 60 days before arrival, cancellation is free of charge at any time!
- 60 days to 42 days before the start the holiday we charge 45 % of the booking price.
- From 42 days to 11 days before arrival, the cancellation fee is 80 % of the booking price.
- In case of cancellation within the last 10 days before arrival we will charge you 100% of the booking price.
- Generally, we bring a processing fee for cancellations of 40 euros in deduction.
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